The Defense Finance and Accounting Service (DFAS) awarded the Desktop Management Initiative (DMI) Software Engineering three-year prime contract valued at approximately $6 million to Kingfisher Systems, Inc. (Kingfisher) under the Information Technology Enterprise Solutions-3 Services (ITES-3S) Indefinite Delivery Indefinite Quantity contract vehicle. Kingfisher has provided Desktop Software Engineering support to DFAS since 2014 and DirectViz Solutions will be joining our Team as a subcontractor for the new award.

The DFAS DMI Software Engineering contract scope encompasses Tier 3 Software Engineering and Project Management support for each of DFAS’s nine sites in the United States and overseas. Kingfisher’s responsibilities include configuring desktop computers to meet security requirements; testing, packaging, and deploying desktop software updates and installations; troubleshooting and resolving complex desktop computer technical issues; providing technical support to other desktop management support tiers to minimize user downtime; backups, and creating, testing, and maintaining images for all model desktop computers.

“We are extremely pleased DFAS acknowledged the dedication and exceptional work of our personnel with another DMI award. Kingfisher embraces the opportunity to support DFAS and its customers,” says Chief Executive Officer, Roy L. Reed, Jr. “Team Kingfisher will continue to work tirelessly to keep DFAS’s technology up-to-date, effective, and 100 percent available.”

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Press Release